... r message that warns of potential viruses in our products. Note that this issue occurs when using the latest release of Windows and MS Defender. Cause Certain heuristics in an older version of a Windows Defender definitions file were falsel ...
... Cause In windows Vista, smart screen had not been implemented by Microsoft. In windows 7 and 8, smart screen will ask you if you would like to run the installer. Resolution If experiencing this problem, simply right click the installer, go ...
... 502 / Error Code 2503): Cause These errors are most commonly caused by permissions issues with you Windows Temp folder, which can be generally found in C:\Windows\Temp. Alternative issues can sometimes cause these errors as well, including ...
... are not receiving email communication about website features, such as log-in attempts/2FA (two-factor-authentication), password recovery, account registration, or purchase confirmation emails. Please ensure that you check your spam/junk fol ...
... Change product - it works in the current versions of Microsoft Windows, but I want to use it in conjunction with an older version of Windows that Microsoft no longer supports. Answer: Customer service is a major priroity for PDF XChange - w ...
... ? Please note that a developer asked this question in the PDF XChange forum. Their software contained a feature that only worked with specific versions of our software. They wanted to be able to return the current version of the software to ...
... ause Sometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly. Resolution Try eithe ...
... Change family of products and how they should be used. PDF-XChange Co created this library in order to assist our users in using our products optimally and quickly resolving any issues that they may encounter. The Knowledge Base contains mo ...
... ause Tracker Support will ask for an installation log as it may be crucial in determining the cause for the issue you are experiencing. Resolution First, you will need to download and save the MSI package for the installer you wish to log t ...
... t issue. We have informed Webroot of the issue and they have confirmed that it is a bug and that there are no viruses in either our software or the dowload links from our website. Further Information: The screenshot below contains the Webro ...
... return reporting and backup withholding regulations. Cause Many non-US entities (notably private Canadian companies with no US presence) who sell goods to US customers are often asked by the US Customer to fill out a W-8BEN-E form to receiv ...
... ions: Standard, Crop Borders and Symbols: Standard uses the JBIG region to compress images. Crop Borders locates and excludes white borders when images are compressed. Symbols is the PDF XChange implementation of the Text Image Data methods ...
... had previously. What changed? Resolution: This issue has been identified as being likely cause by our older installers not fully removing the old installation. If you have encountered this issue, please Uninstall the old versions, and the ...
... ftware forum. They wanted to configure the "Save Generated PDF File" setting to save to a specific location but could not locate mapped drives on the system. Answer: This was a bug in older version of the software and it was resolved in bui ...
... that a user has manually removed the extension from MS Edge. Resolution To resolve this issue, simply reinstall the PDF-XChange Edge Extension, which is available here. ...
... Computer. 2. Click Properties. The System Properties dialog box will open. 3. Select the General tab. The system information is detailed in the System section. Windows Vista, Windows 7 1. Move to the Control Panel. 2. Click System. The syst ...
... tment of Commerce: Bureau of Industry and Security have provided an ECCN (Export Control Certificate Number) for the entire family of PDF-XChange applications. This was necessary because ECCNs are required in all circumstances where softwar ...
... purchased one of our basic products, such as the PDF-XChange Editor and intended to purchase another, you can often perform the upgrade manually from your account page, on the "Upgrade Options" tab. If you mistakenly purchased the PDF-XChan ...
... n a PDF document, you must have a current (not expired) digital certificate. Digital certificates are typically issued by a certificate authority (CA), which is a trusted third-party entity that issues digital certificates for use by other ...
... ng tool" which can be accessed quite quickly and easily. If you are running Windows 10, see below. 1. Open the application to the Window or area you have been requested to take a screenshot of. 2. Press Windows key+Shift+S to start the "sni ...
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